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RETURN MATERIAL AUTHORISATION FORM

 

!!! Attention

Unfortunately we face some difficulties with our the RMA-form at our website. Normally this

form is forwarded to your and our e-mail address by means of a mail server, but this is not

working at the moment. Once you filled out an RMA-form, we kindly ask you to print out the

RMA-confimation and send a scanned copy to us by e-mail. If your e-mail might bounce as

well, please call us.

 

E-mail       :  sales@delta-elektronika.nl

Phone no. :  0031 - 111 413 656


 

 

Instructions

 

Please fill out an RMA-form before sending a unit for repair. This way we will be able to serve

you better and quicker. We kindly ask you to follow up below instructions:

 

    • Use a new form for each additional unit. Do not mention multiple units on one RMA-form.
    • Clearly mark the RMA-number on 3 sides of the box.
    • Use the original packaging (including original foam) to prevent damages. If you do not
      have the original packaging anymore use alternative proper packaging materials. Delta
      Elektronika B.V. is not responsible for any damages (visible and/or concealed) due to
      transportation.
    • Do not send line cords, output cables, connectors, etc. along with the power supply.

 

Note: repaired units will be returned with the latest firmware version and default factory
settings.

 

After clicking on "Request RMA-number" you will see a next screen containing the

confirmation of the RMA-number and the delivery address.

 

 

End of Service
Go to 'Support/Discontinued products' and check if your Delta Elektronika DC power supply

unit still is serviceable. If not, please do not send it for service. If you have any questions

concerning discontinued products, contact our support department.

 

 

 

Sales Department

T: +31 111 413656
F: +31 111 416919

E: by filling out the contact form

 

Contact form
Product Support

T: +31 111 413656
F: +31 111 416919 

E: by filling out the contact form

 

Contact form